Terms of use

    1. GENERAL
    1.1. HICKAP.com is a website operated by Hickap AB.
    1.2. We are registered in Sweden under registration number 559122-9488.
    1.3. Our main trading address is Blasieholmsgatan 3, 111 48 Stockholm, Sweden
    1.4. Our VAT number is SE559122948801? 1.5. Our email address is info@hickap.com

    2.1. By using www.hickap.com and the products and services available on this website, the consumer ("you") accepts the terms and conditions set forth.
    2.2. You agree that you will not use the Website in any way that causes or may cause damage to the Website or the deterioration of the accessibility or accessibility of the Website or in any way that is illegal, harmful or fraudulent. This includes disrupting the operation of the website in any way, or transmitting a computer virus, trojan, robot or other malicious computer software to the website or its servers.
    2.3. Our privacy policy explains how we will use your information and can be accessed through the privacy policy. By using this website, you accept the terms described in the privacy policy and you ensure that all information you provide is correct and current.
    2.4. If you do not agree to the terms or privacy policy, refrain from using this website.
    2.5. You are responsible for maintaining and updating account information to ensure that it is up to date.

    3.1. By ordering on the website, you offer to buy a product that is covered by the terms. All orders are subject to availability and confirmation of the order price.
    3.2. By ordering on the website you must:
    • be legally capable of entering into a legal contract
    • be at least 18 years old,
    • make sure that all details you give us are correct,
    • make sure that you are an authorized user of the credit or debit and that there are sufficient funds to cover the cost of the goods.

    HICKAP.com reserves the right to refuse your purchase request and reserves the right to close your HICKAP.com account at its sole discretion. If your order is approved, we will notify you by email.

    4. CONTACT
    4.1. You will receive an email confirmation after you have ordered on the website. This email is only a confirmation of your order and is not a sales agreement. An agreement between us for the purchase of the goods will be created when your payment has been approved by us and we have debited your credit or debit card.
    4.2. We urge you to save the order confirmation for any future contacts with us regarding the order.

    5. Discounts / Special Offers
    5.1. Sometimes we can offer special offers and discounts related to certain articles on the website. The terms of use for any special offers or discounts will be stated at the time of issue.
    5.2. We reserve the right to withdraw such special offers or discounts at any time, without notice.

    6. Gift card
    6.1. Purchase of gift cards is made at hickap.com
    6.2. Gift cards will be delivered electronically to the e-mail address you enter at the time of ordering.
    6.3. Gift cards must be redeemed on our website as full or partial payment of products from our website. A gift voucher cannot be used to purchase another gift voucher.
    6.4. Gift cards are valid for 12 months from the date of issue.
    6.5. Make sure that the recipient's e-mail address is correct when you buy a gift voucher, as we are not responsible if the e-mail address is entered incorrectly and someone other than the intended recipient uses the gift card.
    6.6. Discounts and sales offered at HICKAP do not apply when you buy gift cards.
    6.7.Gift cards cannot be exchanged for cash
    6.8. We are not responsible if a gift card is lost, stolen, destroyed or used without permission and no compensation will be given.

    7.1. The prices stated on the website apply to all orders placed via the website. All prices include VAT. Delivery costs are also charged. Any fees will be clearly displayed in the "Total Cost" section.
    7.2. HICKAP reserves the right to change or update information at any time without notice, including errors with prices, details and descriptions displayed on the website.
    7.3. If incorrect information has been provided for an item you have purchased, HICKAP will notify you of this error and give you the opportunity to confirm your order or cancel the order. If we can not contact you within seven (7) days, we will cancel the order. If your order has been canceled and you have already paid for the item, you will receive a full refund.

    8.1. Shipping costs are charged in addition to the purchase price of your product, which is clearly shown when applicable and is included in the section "Total cost" at checkout.
    8.2. We perform a pre-check on the card used to ensure that there are sufficient funds to complete the transaction. The product you have purchased will not be shipped until payment has been approved.
    8.3. Delivery time may vary depending on product availability.

    9.1. We are not responsible for delays or failures caused by circumstances over which we have no control, including postal delays or force majeure for which we are not responsible. These delays or causes may include, but are not limited to, acts of nature, war, strikes or labor disputes, riots or crimes.

    10.1. We are not responsible for and question any liability for loss, damage or personal injury that may befall you or any third party (or company), as a result of access to and use of HICKAP.
    10.2. We make no warranties with respect to this website or the information and materials available. We do not guarantee that:?
    10.2.1. This site will be continuously available, or
    10.2.2. The information on this site is true, non-misleading or accurate.
    10.3. All information on the website should not be construed as HICKAP with advice of any kind.

    11. BRANDS
    11.1. The trademarks, names and logos (common trademarks) displayed on the website are registered and unregistered trademarks of HICKAP. Written permission from HICKAP is required for the use of the trademark, image or video from the website.

    12.1.We take all complaints very seriously and try to resolve disputes as soon as they arise. Customers who want to make a complaint are encouraged to contact us as soon as possible using the contact information on the website.

    13.1. If there is a conflict or contradiction between the provisions of these Terms of Use and other relevant terms, policies or notices, the other relevant terms, policies or notices that specifically relate to a particular part of HICKAP will no longer be valid.

    14.1. If any provision of these Terms becomes unjustifiable or invalid in any court or authority, the remaining provision and all other provisions will remain in full force and effect.

    15.1. These conditions are in accordance with Swedish law.
    15.2. In the event of a dispute or claim in connection with these terms, we will comply with the decision of the Decision Committee or the corresponding authority in each country.

    These terms were established on 14 May 2021